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Mailboxes

A POP3 mailbox is essentially a password protected area on our server in which you store your mail. POP3 mailboxes can be created and configured using the Mailboxes page. The number of mailboxes you can create depends on your hosting plan.

Creating A Mailbox
To create a mailbox click ‘Create Mailbox’ on the Mailboxes page. On the following screen enter the name for the mailbox, this is the part of the email address before the @ sign which should be no more than 20 characters long and may consist of lower case letters, numbers and ‘.’ only. Enter a password to be used to access this mailbox which should be between 5 and 20 characters long and may consist of letters and numbers only. Click ‘Create Mailbox’ to create this mailbox on the system.

Changing A Mailbox Password
To change the password that is used to access a mailbox, click the ‘Change Password’ link corresponding to the mailbox in the listing on the Mailboxes page. Enter a new password which should be between 5 and 20 characters long and may consist of letters and numbers only. Click ‘Change Password’ to update the mailbox password.

Deleting A Mailbox
To delete a mailbox, click the ‘Delete’ link corresponding to the mailbox in the listing on the Mailboxes page. You will be asked to confirm this action before the mailbox is actually deleted. On confirmation the mailbox including its contents will be erased from the system.

Accessing A Mailbox
To collect email from a POP3 account you need to configure your email program correctly. The settings you need to configure are as follows.

Incoming (POP) Server pop.a2ahost.co.uk
Outgoing (SMTP) Server If you use our dialup service to connect to the internet, use: smtp.a2ahost.co.uk
Otherwise use the SMTP mail server of the Internet Service Provider (ISP) that you use to connect to the Internet. This information can usually be found on your ISP’s web site or by contacting their support department.

If your Internet access provider does not have an SMTP mail server for you to use, you can send mail through our SMTP server shown above provided your mail client supports SMTP authentication, authenticate with your mailbox username and password.
Username The username for a mailbox can be obtained from the Mailboxes page
Password The password you specified when creating the mailbox
From Address This is the address shown in the ‘from’ field of messages that you send. You should specify your new email address at your domain (i.e. yourname@domain.co.uk) here in order to present the most professional image.

How you configure these settings in your mail client will vary slightly depending upon which program you are using. Consult the documentation for your email software for more information.

In circumstances where you do not have access to your mail client, you can use our web based email service at http://webmail.a2ahost.co.uk. Login with your mailbox username and password. See the webmail documentation for more information.

Notes On Mailboxes
Please be aware that as part of our system maintenance procedures, designed to ensure continuous provision of high quality service, we may delete read messages that are in excess of 1 month old and unread messages that are in excess of 3 months old from your mailbox.

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