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Dialup Accounts

A dialup account can be used to connect to the internet using analogue modem or digital ISDN. Our business quality dialup internet access is provided using our own equipment and infrastructure, you connect directly to our uncontended network ensuring lightning fast access to your email and the internet. Access is provided via a local rate (0845) telephone number, your connect time being billed to you by your existing telephony provider at their local call rate.

Dialup accounts can be created and configured using the Dialup page.

Creating A Dialup Account
To create a dialup account click ‘Create Dialup Account’ on the Dialup page. On the following screen enter the username for the account which should be no more than 20 characters long and may consist of lower case letters, numbers, ‘.’ and ‘_’ only. The dialup account name will be prefixed by the main account user name. Enter a password to be used to access this dialup account which should be between 5 and 20 characters long and may consist of letters and numbers only. Click ‘Create Dialup Account’ to create the dialup account on the system.

Changing A Dialup Account Password
To change the password that is used to access a dialup account, click the ‘Change Password’ link corresponding to the account in the listing on the Dialup page. Enter a new password which should be between 5 and 20 characters long and may consist of letters and numbers only. Click ‘Change Password’ to update the dialup account password.

Deleting A Dialup Account
To delete a dialup account, click the ‘Delete’ link corresponding to the account in the listing on the Dialup page. You will be asked to confirm this action before the account is actually deleted. On confirmation the dialup account will be erased from the system.

Connecting To A Dialup Account
To use a dialup account to connect to our network and the Internet, you will need to configure your computer to dial into our servers. You can automatically configure dialup networking on your computer by downloading the dialup settings file from the Dialup page. Alternatively you can manually configure dialup networking with the following settings:

Telephone Number 0845 112 5000
Username The username for a dialup account can be obtained from the Dialup page
Password The password you specified when creating the dialup account
DNS Servers You should not normally specify DNS servers and instead allow our servers to assign them when you connect, however if your system configuration demands that you specify DNS servers, use:
81.21.65.168
81.21.65.169
How you configure these settings for your computer will vary slightly depending upon which operating system you are using. Consult the documentation that came with your computer for more information.

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